Contact Us
There are loads of ways to get in touch with iflorist, whatever the reason. However, we do ask that customers have a quick look over our Frequently Asked Questions section before contacting us as many questions have already been answered there.
Chat to an iflorist advisor
The quickest and easiest way to speak to us is via livechat. We're online around the clock most of the time, so there's always someone waiting to answer your question or facilitate your request.
You can check the status of our online chat service above - even if we're offline, you're still able to leave us a message.
Contact us by email
We aim to reply to all emails within 24 hours, with high priority messages typically being attended to within 60 minutes. For customer queries, questions about an order, or for help with any aspect of the website please email support@iflorist.com
Request a callback
Callback is temporarily unavailable, we apologize for this inconvenience.
Contact us by post
If you'd rather, you can put pen to paper and send us a message via post. Our addresses is as follows:
iflorist HQ Suite 1, Dylan Harvey Building Ribble Court Mead Way Padiham Lancashire
BB12 7NG
If you'd like to submit some feedback
We value feedback as highly as we value anything else at iflorist, whether wholly positive or not. We like to know that our customers are completely satisfied, and take any less than glowing feedback really seriously. In line with our 100% satisfaction guarantee, we like to make sure that everyone is happy with their iflorist experience. If there's something you'd like to tell us, whether or good or bad, you can do so by email (support@iflorist.com) or by post (see above). |
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